The part where I became the client
A few years ago my mom took a couple of falls, and I started thinking hard about balance, strength, and what it takes to age well. I got serious about my own practice, then went and got certified to teach it, and somewhere in there Carter & Rae Yoga stopped being a hobby and became a business with a website, an inquiry form, and a marketing budget, all of which I had to build and run myself.
So I've been the client. I know what it costs in time and energy, and I know which of these jobs you'd rather never think about again.